Smart Communication training
Productive Communication
Discover the secrets of productive communication,
develop your key skills for effective interaction
Challenge
What is the secret of productive communication?
We’re sure that you’ve already noticed.
It is often said that listening is more valuable than speaking. Consider a situation in which you should listen to understand the context of the interlocutor and your emotional state, rather than provide logical arguments.
When you want to reach a compromise but your counterpart is reluctant to cooperate, disclosing your intentions can help you maintain a positive atmosphere. In such situations, arguing too much is counterproductive and will most likely result in failure.
How prepared are you to take on this challenge?
Training summary
Develop your knowledge and mastery of the five key skills of productive communication, that can help you to collaborate, influence, and establish an effective working relationship with colleagues and clients.
>>>
Rated by the participants
4,80 Content
4,92 Trainers
Logistics Smart Communication
- Period: TBD | Duration: 2 days
- Language: English
- Delivery method: in-class or LIVE Virtual
- Format: Open sessions, In-house
Audience
The following profiles will benefit from this course:
- Employees from operations
- Project team members
- Managers, team leaders, coordinators, supervisors
- Entrepreneurs
What do participants get?
At the end of this course, you will:
- Learn and strengthen your understanding of interpersonal communication
- Improve your ability to communicate both vertically and horizontally within the organization
- Learn how to build upon your personal values and own style when communicating with colleagues
- Gain a new perspective on productive communication inside the organization
- Develop the skills of active listening and effective conversation by providing quality answers
- Learn how to give and receive feedback
- Gain a higher level of confidence in your daily communication
- Be able to present your ideas more easily using an assertive approach
- Develop new skills through practice, learn how to manage difficult conversations
Trainers
Nicoleta Raduta
Senior Trainer, Consultant
Certified senior trainer, and designer of evaluation and certification programs. Nicoleta has a particular interest in refining those methods that can increase results in terms of professional excellence, and she is actively providing a contribution to this field. Provides unique experiences to participants, using an appropriate mix of techniques focused on engaging and developing people.
Marian Stirbescu
Senior Trainer, Consultant
Certified trainer, experience in project management, management and operations. Marian is passionate about human nature and is constantly concerned with how you can influence and persuade through quality communication.
Agenda
The topics are delivered in an interactive format, with frequent usage scenarios, covering the following areas:
- Productive communication
- Principles, skills, and behaviours
- Decoding nonverbal language
- Reading emotions
- Using questions to achieve communication goals
- Mastering active listening
- Demonstrating empathy, perception analysis
- Practice assertive communication through role-playing
- Addressing disagreements, providing quality answers
- Performance feedback
- Adapting communication to each personality style
- Formulation and questioning
Good communication is contagious!
What do we mean by productive communication?
Effective communication is when you convey your goals, intentions, and well-being through words that are understood by the listener. When communication is productive, it creates functional relationships and maximizes results even in difficult situations. Productive communication can be achieved when your joy of succeeding in interacting with others is passed on to those close to you.
>>>
Smart Communication training
Benefits for the organisation
By participating in this course, each employee gains a new approach to interacting with others. With good communication,
the value that an organisation achieves exceeds the sum of individual contributions.
Improved Productivity
In the presence of a professional work climate, the productivity of the employees increases
Improved communication
Employees significantly improve their ability to communicate at the organisation level and when interacting with stakeholders
Open interaction
By achieving alignment to different points of view, the cost of internal friction is getting down.
Adequate culture
As the parties involved create a whole, the best organization culture is shaped by changes in attitude toward productive communication.
Functional relationships, fewer conflicts
More open relationships between colleagues promote a culture of healthy collaboration
Price
£270 (300 Euro) VAT exclusive / participant
Are you looking for a better price? Contact an Axioma training consultant for details.
In-house sessions
Do you have a group of at least 8 colleagues interested in this topic and would you like to organize a dedicated session for your company?
Let’s get in touch!
Are you looking for something different?
Is it similar to what you’re looking for, but do you want something else? Let us know and we will help you with a customized solution. Access the contact information here
Remote training powered by Colltrain
Our online course sessions are developed through activities
designed and delivered using the Colltrain platform